303 Dr Pixley Kaseme Street
Capability BPO™ delivers on a broad spectrum of services for full multi-channel Customer Life-Cycle Management including Customer Care, Sales, Winback, Retention, Back Office, Quality Assurance management, Workforce Management, Lead Generation, Helpdesk, Legal Process Outsourcing (LPO), Finance and Accounting Outsourcing (FAO)and Digital Transformation Consulting Services
Our global footprint spans North and South America, Europe, UAE, South Africa, Australia, New Zealand, and the Philippines and delivers the capability to provide our services in multiple languages including English, German, Spanish, Turkish, Dutch, French, Italian, Japanese, Chinese, Korean, Vietnamese, Tagolog, Indonesian, and Malay.
We combine strategic methodology for assessing our Clients’ needs and requirements with our comprehensive approach towards continuous improvement and innovation to develop and deliver the framework for customized client-centric solutions.
We are not just another call center offering low costs alternatives for offshore solutions.
We focus on innovation, digital transformation, data analytics and insights-based decision making. Our strong partner network, detailed process design, and well executed solution deployment, across all channels and interaction touch points, provides a solid footprint for clients and their specific needs.
GAS is easy, quick and light on paperwork. GAS is cloud, digital and data driven. GAS is insights, intelligent decision making and flexible capability. GAS is modern, agile and relevant.
Experience digital accounting, uncomplicated tax, seamless compliance and simple payroll with experts who love what they do.
Using best practice technology and cloud solutions, our team of professional provide you with the financial data you need to make great business decisions.
3rd Floor, Randhill Building,
ITalk is a Contact Specialist Company. We are a market leader in Contact Centre Management, IP telephony products, connectivity solutions, software development, system integration and consultancy. We are a team of professionals with extensive experience in Sales, Collections, and Data management, BPO, IT Services, Support, Project Management and Quality Assurance. ITalk is committed to delivering solutions that make our clients more profitable and successful at their core businesses. At ITalk, we offer a wide range of services that fit different business requirements from a contact centre perspective. We’re here to guide, advise, manage your requirements using our skilled expertise, backed by years of experience. We specialise in simplifying complex issues and creating communications solutions that drive business. Through working closely with you we provide customised recommendations to make your business more competitive, efficient and cost effective. This is our priority. If you are seeking a long term partner, you have something in common with ITalk. We believe it is these long term relationships which creates the greatest value for our customers.